Technology partnership
SmartConnect
Operate a growing networking platform reliably, traceably and recoverably.
- Role
- Technology & Platform Partner
- Status
- Ongoing platform operations
- Classification
- Technology partnership
Platform and operations
Context
SmartConnect is an interactive networking platform. Somos-Co is the Technology & Platform Partner for SmartConnect and operates its Kubernetes-based application platform.
Business problem
A platform whose value lies in connecting people is judged on its availability — particularly during events, when usage and attention peak together. What was needed was therefore not a one-off deployment but a traceable operating process: defined delivery, visible system state, recoverable data and clear accountability when something fails.
Mandate and role
What Somos-Co owns
Somos-Co acts as Technology & Platform Partner and carries technical operating responsibility for the application platform.
What the partner or customer owns
Ownership of SmartConnect itself — Somos-Co is not the owner and holds no shareholding.
Outside the role
Any ownership or shareholding in SmartConnect — Somos-Co holds no shareholding in SmartConnect.
Intervention
- 1
Build-up of the Kubernetes / K3s-based application environment
- 2
A CI/CD pipeline producing reproducible deployments
- 3
Configuration of ingress, reverse proxy and routing
- 4
Monitoring and dashboards with Grafana
- 5
Backup and restore procedures
- 6
Assumption of ongoing platform operations
Technical scope
Platform
- Application deployment on Kubernetes/K3s
- CI/CD pipeline
- Routing, reverse proxy and ingress
Operations
- Monitoring and Grafana dashboards
- Backups and restore
- Ongoing platform operations and DevOps
Operating model
Changes go through the pipeline, not through manual intervention on the target system. System state is visible through dashboards. Backups are taken regularly and restore is a practised procedure, not a theoretical one. Technical operating responsibility sits with Somos-Co; product and business responsibility sits with SmartConnect.
Current status
The platform is in production and is operated on an ongoing basis by Somos-Co.
Result and evidence
- Deployments are reproducible and run through a defined pipeline rather than manual steps.
- System state is visible through monitoring instead of surfacing first through user reports.
- Backups and restore procedures are in place.
- Technical operating responsibility is unambiguously assigned.
Limitations of these statements
- No availability or SLA figures are published.
- No user numbers are published.
- Statements about scalability are only made on the basis of concrete measurement data; such data is not published here.
- Somos-Co holds no shareholding in SmartConnect.
Next stage
Continuation of platform operations, with observability and operational automation extended step by step in line with the platform’s actual needs.
Problem Check
Which business decision needs a more reliable basis?
Describe the challenge, affected process and timeframe. In an initial Problem Check, we clarify which questions a dynamic model should answer.
For applications, platforms, IoT and digital-twin work, and managed operations.